1/70About
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Discovering Medan becomes even more accessible through the car hire and shuttle amenities provided at the hotel.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with blackout curtains and air conditioning.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Hermes Palace Hotel Medan provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to massage.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
83 Reviews
What Guests Say
- “Big rooom. Location at center. Good wifi. Good breakfast.”
- “Good location. Modern & new. Friendly staff. Clean.”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Fitness Center
- Accessible Rooms / Facilities
- Airport Shuttle
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/3Deluxe Room
- Air conditioning
- Bath or Shower
- Carpeting
- City view
1/4Junior Suite
- Air conditioning
- Bath or Shower
- Blackout curtains
- Carpeting
1/4Superior Room
- Air conditioning
- Bath or Shower
- Blackout curtains
- Carpeting
1/4Standard Twin Room
- Air conditioning
- Bath or Shower
- Carpeting
- Closet
1/4Suite Room
- Air conditioning
- Bath or Shower
- Carpeting
- City view
Have a question?
Ask Penny, powered by AI. Answers are taken from property information and reviews.
What Guests Loved
Based on 83 reviews
Pros +
- Poor
- Big rooom. Location at center. Good wifi. Good breakfast.
- Good location. Modern & new. Friendly staff. Clean.
Cons -
- The room key card was not working and had to reset every use. The interior is old and not as shown in the photos.
- Connecting door - can hear neaighbour talks. Sewege smelly - need to flush regularly.
- Clean and comfortable room
Poor
The room key card was not working and had to reset every use. The interior is old and not as shown in the photos.
Big rooom. Location at center. Good wifi. Good breakfast.
Connecting door - can hear neaighbour talks. Sewege smelly - need to flush regularly.
Good location. Modern & new. Friendly staff. Clean.
Great location and friendly staff
Clean and comfortable room
Our family really enjoyed our stay here-its a beautiful hotel that's well maintained. Everything was perfect and the staff are really lovely and so helpful. The buffet breakfasts were amazing with lots of choices and a different cooked menu every morning.Its right in the centre of Medan and within easy walking distance to the Mosque and other sights.
Everything was perfect.
Because near the city .
Breakfast is no fair for me.the staff say breakfast one room is 2 person cannot do that.have children how come.no fair for me.The toilet door must repair.the inside room toilet can lock.
nice place
shower mould, no shaver also tissue limited
Location of the hotel nearby to important place,ie railway st, market n shopping complex.
Booked Superior Room for 3 days. On checking in, was upgraded to Junior Suite Room. Front office and restaurant staff are friendly.
Breakfast limited choice. Mostly beef dishes for breakfast. Less option for Hindus & Buddhist.
Truly grateful for such yummy food. The room of the hotel was not great, but the breakfast was fantastic.The dinner at your place has been the most wonderful one.. Thanks again for the love, food, care, and hospitality.
Location is okay, the staff is hellful, the room is confortable, it is in center of city.
location is good … restaurant on rooftop is the main USP.
very old … floor carpet was old and dirty .. can’t step on barefoot. Very nominal breakfast quality.
the bed was big and comfy
I secured my booking on booking.com with my credit card (it wasn’t an option to pay in advance) then got a message on the day of my arrival saying they were busy and would only hold my room until 2pm! this was all written in bahasa so I had to google translate but could only reply in English.. I sent several messages to ensure they wouldn’t give my room away and I’d be stranded (cancellation wasn’t an option and they would charge me a full nights cost to cancel!) even though they were threatening to cancel. no one responded to me. luckily when I arrived in Medan a local rung the hotel for me to confirm if my room was available. they said yes but when I arrived they said they’d given my room away!! after I explained I had sent messages and even called they said they had a room for me. terrible communication. when I got to my room I went to run a bath (one of the reasons I chose the hotel) the plug was rusty and didn’t keep the water in and the hot water was lukewarm at best. unpleasant stay overall. would definitely not stay again and definitely not recommend.
hotel near city can easy go to any where by walking, food for breakfast taste good but need to improve the quantity of meal option.
room look ok but need to change water shower to new one coz some shower old and broken it will cause water spray not to much quantity and make us not comfortable during bath time.
We don't even think to stay overnight.
The room is smell very bad, the room is dirty, bathroom is dirty.
Location ok
Bathroom sometime water on floor not fast going
Excellent value for money, good breakfast, air conditioning. One of the better places to stay in Medan
Plates and glasses weren't washed properly during breakfast
I love the spacious room
Unfortunately, Im not enjoying the breakfast very much cos the menu has less vegetables...I wish I could have salad for my breakfast
Friendly staff, good breakfastBathroom was clean
Room was a bit outdated, the floor was dirty.
I am not really sure
Aircond slow, the carpet floor is dusty, breakfast is not delicious
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
- Refrigerator
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Infants 0 to 2 year(s) stay for free if using existing bedding.(baby cot/crib may be requested directly from the property). Children 3 to 8 year(s) stay for free if using existing bedding. Guests 9 years and older are considered as adults. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
All special requests are subject to availability at the time of check-in. brbrThe hotel will make every effort to accommodate all special requests whenever the requested room type or facilities are available upon the guest’s arrival. However, special requests cannot be guaranteed in advance and are subject to availability at check-in.
Location
Jalan Pemuda No.22, Medan Maimun, Medan
People also liked
Currently Viewing
Hermes Palace Hotel Medan
Wisma Sederhana Budget Hotel
Medan City Center, Medan
includes all fees
Kama Hotel Medan
Medan City Center, Medan
Restaurant
includes all fees
Le Polonia Hotel & Convention Medan
Medan
Restaurant
includes all fees